Crisis Help
When everything feels like too much right now: these services are here for you – free and anonymous.
Acute danger to life or limb?
Don’t hesitate – call the European emergency number 112 right away (Germany, Austria, Switzerland). If you are in acute danger of suicide, reach out to one of the numbers below – someone will listen, any time.
Life and social counseling is not acute or crisis intervention. If you find yourself in emotional distress, if everything is growing over your head, or if you are burdened by thoughts you feel you can share with no one else: the services below exist for exactly that – many of them day and night.
Austria
- Telefonseelsorge 24/7142
Available: around the clock
Crisis and emergency helpline. Free and anonymous.
- Rat auf Draht 24/7147
Available: around the clock
For children, teenagers and caregivers. No area code needed.
- Social-Psychiatric Emergency Service Vienna (PSD) 24/701 31330
Available: around the clock
Immediate psychiatric help in acute crises.
- Women’s Helpline Against Violence 24/70800 222 555
Available: around the clock
Free and anonymous support in cases of violence.
Germany
- TelefonSeelsorge 24/70800 111 0 111
Available: around the clock
Free and anonymous. Also reachable at 0800 111 0 222 or 116 123.
- TelefonSeelsorge (EU number) 24/7116 123
Available: around the clock
Free counseling helpline.
- Nummer gegen Kummer – Children & Youth116 111
Available: Mon–Sat 2–8 pm
Counseling for children and teenagers. Free and anonymous.
- Nummer gegen Kummer – Parents’ line0800 111 0 550
Available: Mon–Fri 9 am–5 pm, Tue & Thu until 7 pm
Counseling for parents and caregivers. Free and anonymous.
Switzerland
This overview is no substitute for medical or therapeutic treatment. When in doubt, the rule is always: better to call once too often. You are worth it.